At Didion Orf we are not just a team, we are a family of innovative and tenacious, doers. Our mission is to Do What is Right for a Better Tomorrow.  We have a great opportunity with our electronics refurbishing team as an IT Technician-Research. 

Duties/Responsibilities:        

·         Perform data sanitization of hard drives.

·         Maintain detailed digital erasure records.

·         Tag, label, and manage physical drive inventory.

·         Coordinate and support R2 validation checks.

·         Research resale pricing and market trend analysis.

·         Identify high-value components and assets for resale optimization.

·         Test, diagnose, and refurbish computers, laptops, servers, and networking equipment.

·         Upgrade hardware components.

·         Extract drives from servers, DAE units, and other equipment.

·         Inventory and properly route assets from grading to resale or end-of-life disposition and investigate discrepancies.

·        Enter and tether asset data.

·       Maintain Excel-based automation tools to streamline record keeping, reporting and workflow processes.

·         Assist with revision of work instructions and documentation.

·         Support housekeeping, organization, and inventory control within the department.

·         Collaborate with Online Refurb Sales Associate and Refurbishing Supervisor to ensure SLA deadlines are met.

Education and Experience:         

• High school diploma or equivalent required.
• Technical education in Information Technology or related field preferred.
• 2+ years of technical repair, refurbishment, or IT hardware experience preferred.
• Experience working with enterprise equipment and asset management systems preferred.

Required Qualifications/Skills:        

• Strong understanding of PC hardware, servers, networking equipment, and peripherals
• Advanced attention to detail in documentation and record keeping
• Proficiency in Microsoft Excel including automation and workflow tools.
• Ability to multi-task, prioritize workflow, and meet SLA deadlines.
• Strong written and verbal communication skills.

Preferred Skills:

• Knowledge of R2 data destruction and compliance standards.
• Proficiency in Razor ERP or similar asset management systems.
• Experience using EPS XErase or comparable data sanitization software
• Strong research and valuation capability within secondary IT markets.

Physical Requirements: 

•          Ability to sit or stand for extended periods of time (up to 8 hours). 
•          Ability to lift up to 50 lbs.        
•          Ability to use hand tools and manipulate IT hardware components.

Benefits of Working at Didion Orf Recycling:

• Medical Insurance with Deductible Reimbursement Plan
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance Plans
• Flexible Spending Plan
• 401k Plan
• Paid Holidays
• Paid Time Off and Flex Time Available

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